Photo by melcsee
The City provides its employees at least 24 hours a year of educational opportunities, and among those the Library encourages staff to follow a 9-hour interactive online course to learn about Web 2.0 applications, both to better help customers understand the popular Internet applications available and to enhance communication with the public and among staff via the Internet. The JPL Learning 2.0 course is based on a similar program out of Charlotte, NC.
These "7½ Habits" are reviewed in this "Learning 2.0" training:
Habit 2: Accept responsibility for your own learning
Habit 3: View problems as challenges
Habit 4: Have confidence in yourself as a competent, effective learner
Habit 5: Create your own learning toolbox
Habit 6: Use technology to your advantage
Habit 7: Teach and mentor others
Habit 7-1/2: PLAY!
I expect that Habit 3 is both the easiest and the hardest for me ...
- Easiest because I like finding answers, solutions and work-arounds relating to new problems; but
- Hardest if the problem is a recurring one that isn't really under my control -- e.g., I have less and less patience with the same problems and issues over and over again, such as continually having to remind different customers working at library PCs to turn down the volume !